****Route Insurance can only be refunded within the first 24 hours. *** Please note that shipping costs are not refundable and the Sparklane is not responsible for shippings / returns lost by shipping couriers. * For international returns, a fee may apply. Simply contact us via e-mail at: to receive your return label. Because all our items are made to order returns incur a 40% restocking fee calculated from the item's full price. Items must be returned unworn, undamaged and unused with their original packaging. We accept returns within 14 days of delivery, no questions asked. □ In efforts to reduce our carbon footprint, we’ve partnered with to plant a tree for every Sparklane order placed!įor international orders, please refer to the shipping methods listed at checkout. Your order ships according to the shipping method you select at checkout, these shipping methods are specific to your location, therefore pricing and location may occasionally vary from the standard listed below: Please note, without choosing Route, we are not responsible for any lost, stolen, or damaged pieces. By selecting Route, your purchase is insured and covered for any lost, stolen, or broken items while in transit. This will secure your package during its journey. Please note that shipping costs are not refundable and The Sparklane is not responsible for shippings / returns lost by shipping couriers.īe worry-free and select our offered shipping insurance, Route Shipping Protection, with your next purchase. Shipping address in your order can only be changed not more than 48 hours after the time of purchase. Please note that the shipping date refers to the date the product ships out of our warehouse. The shipping date is specified on every product page (Ships on: #/#/# ). The ship out date varies from product to product according to stock and personalization. For international shipping please refer to the options specified at checkout. Your order is then picked up by the courier for delivery, it takes 2-3 business days for U.S orders to be delivered. Once your order is complete, our team start to prepare it for shipping, this can take between 7-10 business days depending on the items ordered (shipping dates are specified on each product page). Shipping dates and delivery date range are specified on each product page, please refer to this section:
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